Case studies
Twenty-four stories, one for each kind of business SBK rebuilds, each with what moved.
Each is a composite, built from businesses like yours. None is a named client.
Every case study
- The 9 a.m. pile-up New patients booked · Medical practices and clinics 2 in 3 → 9 in 10
- Financing the city Days from service to cash · Human services nonprofits on government contracts 120 → 45
- The hours that disappeared Hours worked that get billed · Law firms 82% → 95%
- The inquiry that went cold Inquiries who apply · Independent and private schools 1 in 5 → 1 in 3
- The proposal sprint Win rate · Government contractors 22% → 30%
- The April wall Days to bill after filing · Accounting and tax firms 60 → 1
- Approved Thursday, funded elsewhere Applications that fund · Lenders and loan brokers 38% → 55%
- Keyed in five times Clients kept at renewal · Independent insurance agencies 84% → 92%
- Stuck in procurement Days from yes to signed · Venture-backed software companies selling to enterprises 75 → 30
- The December scramble Shared savings earned · Primary care groups on value-based contracts $300k → $900k
- The grant nobody had time to write New grant dollars a year · Grant-funded nonprofits $400k → $1.1M
- The case that signed across the street Leads signed · Personal injury and contingency firms 1 in 4 → 2 in 5
- The students who left in October First-years who return · Private colleges and universities 76% → 84%
- The quote that went out Friday Days to get paid · Parts and engineering suppliers to primes 68 → 35
- Three weeks to open an account Days to open accounts · Investment advisers and planners 21 → 4
- The car loan at the dealership Member car loans won · Credit unions 1 in 5 → 2 in 5
- Ten thousand sign-ups, forty customers Lost to failed cards · Product-led software companies $18k a month → $3k a month
- The patient who qualified Visits paid at full rate · Community health centers 81% → 96%
- The donors who gave once First-time donors who return · Museums, arts and cultural nonprofits 1 in 4 → 1 in 2
- The same form, the fifth time Matters a month · Flat-fee and volume law practices 18 → 30
- The money that went back in June Grant dollars claimed · Public school districts 84% → 99%
- The referral that waited eleven days Referrals who start care · Behavioral health practices 3 in 5 → 4 in 5
- The treatment plans in the drawer Treatment in the drawer · Dental practices $400k → Empty
- The members who left quietly Members kept a year · Membership and concierge practices 78% → 92%
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Facing a problem like these?
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